Job Title
Cabin Crew Supervisor
Hong Kong

Job Description

Reporting to Manager, Cabin Crew Services and Performance (Quality and Safety), you are expected to provide support in the daily operation of the Inflight Services Department, with particular regard to cabin crew inflight services related matters.

Key Responsibilities:

  • Support day-to-day cabin crew line operations, cabin safety, occupational health and safety, onboard retail and inflight service quality assurance
  • Support the development of service procedures and standards
  • Support the management of cabin technical operations and inflight products
  • Conduct cabin crew performance checks, service audits and cabin safety audits
  • Act as one of the Duty Managers on shift for cabin crew line operations
  • Support the operations of Cabin Crew Briefing Office
  • Assist in updating and record-keeping for departmental manuals and handbooks
  • Assist in cabin crew performance management
  • Support cabin crew administration
  • Perform any other duties as assigned


  • Hong Kong permanent resident status
  • Holder of a bachelor’s degree or above
  • A minimum of 5 years of cabin crew section leader experience with minimum 2 years of office experience
  • Familiar with cabin service design and trials
  • Familiar with cabin safety, operational policies and security procedures
  • Good command of both oral and written English and Chinese
  • Proficient with MS office applications and Chinese word processing
  • A good team player, with strong interpersonal and communication skills
  • Able to work under pressure and multi-tasking


Please note that all GBA employees and contractors who work in GBA office in Hong Kong must be fully COVID-19 vaccinated.  Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to submit your application.


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Personal Information Collection Statement

Please read the following:

  1. The personal data provided by you will be used by the Greater Bay Airlines Company Limited (the Company) to assess your suitability for the position you are applying for; to verify information provided by you; and, if successful, to facilitate the determination of your remuneration and benefits package.
  2. The completion of all items indicated on the employment application form is obligatory for the further processing of your application.
  3. Your personal data held by the Company will be kept strictly confidential; and will only be disclosed to the authorised persons within the Company for processing your application and/or may be transferred and disclosed to third party service providers including but not limited to the recruitment agencies to assist with the Company’s human resources functions.
  4. Under the Personal Data (Privacy) Ordinance, you have the right to request access to, and to request correction of, your personal data held by the Company. Such request should be made in writing and addressed to:  
    Personal Data Officer
    Human Resources Department
    Greater Bay Airlines Company Limited
    12/Floor, One Citygate, 20 Tat Tung Road,
    Tung Chung, Lantau,
    Hong Kong        
  5. The Company has the right to charge a reasonable fee for the costs related to your request for data access, as permitted under the Personal Data (Privacy) Ordinance.
  6. If you have not been contacted by the Company within 8 weeks of the job posting date, you may consider your application unsuccessful. Your personal data will be kept for a period of 12 months from the job posting date, and will be destroyed thereafter.
  7. If you are invited to attend an interview or a test but are not further contacted by the Company within 8 weeks of your attendance of the interview or test, you may consider your application unsuccessful. Your application and test paper (if applicable) will be kept for 12 months from the date of the last interview or test attended by you, and will be destroyed thereafter.
  8. If your application for employment is successful, your personal data will be transferred to your personal file, to be used by the Company for employment purpose.