Banner-Fare Options & Fare Rules

Branded Fare Types

Enjoy the right fare for your travel needs - We offer a variety of fare options, allowing you to select the services you need to enjoy greater comfort, flexibility and value whenever you fly with us.
 

 Economy Class
Flex GoValue GoGo GoGo Go Promo
Carry-on baggage
Maximum total dimension 115cm (45 in)
7kg / 1pc7kg / 1pc7kg / 1pc7kg / 1pc
Check-in baggage
Maximum total dimensions: 158 cm (62 in) Each checked bag must not exceed 32 kg
20kg / 1pc20kg / 1pc20kg / 1pcAvailable for purchase
Seat selection
One-time complimentary seat reservations
(All available seats in economy are eligible for selection) 		One-time complimentary seat reservations (centre standard seat) One-time complimentary seat reservations (centre standard seat) One-time complimentary seat reservations (centre standard seat)
Date / time change
Free of charge: 2 hours or more before the original flight departure; within 2 hours or after the flight departure: HKD600 per change. HKD500 per change: 48+ hours before the original flight departure; within 48 hours or after the flight departure: HKD1100 per change. HKD800 per change: 48+ hours before the original flight departure; within 48 hours or after the flight departure: HKD1400 per change. Non-changeable
Unlimited
(Per flight segment originating from Seoul Incheon International Airport, Fees may be incurred according to fare rules.)		KRW 30,000
(Per flight segment originating from Seoul Incheon International Airport, Fees may be incurred according to fare rules.)		KRW 60,000
(Per flight segment originating from Seoul Incheon International Airport, Fees may be incurred according to fare rules.)		KRW 60,000
(Per flight segment originating from Seoul Incheon International Airport, Fees may be incurred according to fare rules.)



Fare Rules

Rebooking and Cancellations

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  • Fares, government taxes, surcharges, and fees are charged per passenger and per ticket.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rerouting is not permitted.
  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • Passengers must use the ticket in the order of the listed itinerary; otherwise, the ticket will become invalid, and the fare for unused sector(s) will not be refunded.
  • Minimum and maximum stay for fares to/from Hong Kong, refer to below table: 

    Booking ClassMinimum StayMaximum Stay
    Y/B/H0 day12 months
    K/L/M/N0 day6 months
    V0 day3 months
    S0 day30 days
    Q2 days14 days
    O/X/T/E/U/A2days7 days

    *Rules may vary by fare class. Please refer to the fare rules on your ticket for the applicable terms and condition.

  • Changes are permitted under the following conditions:
    2 hours prior to the originally ticketed flight/date/time: Changes are allowed without charge.
    Within 2 hours prior to the originally ticketed flight/date/time or after flight departure: Changes are allowed with a charge of HKD600 per ticket per transaction.
  • Tickets are non-refundable. No refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • Change is allowed without charge.
  • No-show fee KRW60,000.
  • Cancellation fee:
    From 90 days to 61 days before departures : KRW 30,000.
    From 60 days to 2 hours before departure: KRW 30,000.
  • Penalty will be waived if refund request made within 24 hours of purchase for wholly unused ticket(s). This policy applies to tickets purchased directly through the Greater Bay Airlines website, mobile app, or local agencies in Korea.

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service TypeChannelTicket Issuance OfficeOther Ticket Issuance Office
HKDUSDTHBJPYTWDKRWCNY
Bookings and Rebookings*Greater Bay Airlines’ Service Centre120*15605235051022600110
Passenger Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office3504518157050152067800320
Request for Ticket Receipt
(Eligible for Purchases Made Over 3 Months and Within 18 Months)***		Greater Bay Airlines’ Service Centre1001240020004101800090
Onboard certificate requestGreater Bay Airlines’ Service Centre1001240020004101800090

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 
*** Applicable only for passengers purchased tickets through Greater Bay Airlines official website or Customer Service Centre.

Contact Us

Rebooking and Cancellations

Expand allCollapse all

  • Fares, government taxes, surcharges, and fees are charged per passenger and per ticket.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rerouting is not permitted.
  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • Passengers must use the ticket in the order of the listed itinerary; otherwise, the ticket will become invalid, and the fare for unused sector(s) will not be refunded.
  • Minimum and maximum stay for fares to/from Hong Kong, refer to below table: 

    Booking ClassMinimum StayMaximum Stay
    Y/B/H0 day12 months
    K/L/M/N0 day6 months
    V0 day3 months
    S0 day30 days
    Q2 days14 days
    O/X/T/E/U/A2days7 days

    *Rules may vary by fare class. Please refer to the fare rules on your ticket for the applicable terms and condition.

  • Changes are permitted under the following conditions:
    48 hours prior to the originally ticketed flight/date/time: A charge of HKD500 per ticket per transaction.
    Within 48 hours prior to the originally ticketed flight/date/time or after flight departure: A charge of HKD1100 per ticket per transaction.
  • Tickets are non-refundable. No refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.
  • Changes with Rebooking fee KRW30,000 per passenger per flight segment.
  • No-show fee KRW60,000.
  • Cancellation fee:
    From 90 days to 61 days before departures : KRW 40,000 .
    From 60 days to 2 hours before departure: KRW 60,000.
  • Penalty will be waived if refund request made within 24 hours of purchase for wholly unused ticket(s). This policy applies to tickets purchased directly through the Greater Bay Airlines website, mobile app, or local agencies in Korea.

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service TypeChannelTicket Issuance OfficeOther Ticket Issuance Office
HKDUSDTHBJPYTWDKRWCNY
Bookings and Rebookings*Greater Bay Airlines’ Service Centre120*15605235051022600110
Passenger Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office3504518157050152067800320
Request for Ticket Receipt
(Eligible for Purchases Made Over 3 Months and Within 18 Months)***		Greater Bay Airlines’ Service Centre1001240020004101800090
Onboard certificate requestGreater Bay Airlines’ Service Centre1001240020004101800090

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 
*** Applicable only for passengers purchased tickets through Greater Bay Airlines official website or Customer Service Centre.

Contact Us

Rebooking and Cancellations

Expand allCollapse all

  • Fares, government taxes, surcharges, and fees are charged per passenger and per ticket.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rerouting is not permitted.
  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • Passengers must use the ticket in the order of the listed itinerary; otherwise, the ticket will become invalid, and the fare for unused sector(s) will not be refunded.
  • Minimum and maximum stay for fares to/from Hong Kong, refer to below table: 

    Booking ClassMinimum StayMaximum Stay
    Y/B/H0 day12 months
    K/L/M/N0 day6 months
    V0 day3 months
    S0 day30 days
    Q2 days14 days
    O/X/T/E/U/A2days7 days

    *Rules may vary by fare class. Please refer to the fare rules on your ticket for the applicable terms and condition.

  • Changes are permitted under the following conditions:
    48 hours prior to the originally ticketed flight/date/time: A charge of HKD800 per ticket per transaction.
    Within 48 hours prior to the originally ticketed flight/date/time or after flight departure: A charge of HKD1400 per ticket per transaction.
  • Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.
  • Changes with Rebooking fee KRW60,000 per passenger per flight segment.
  • No-show fee KRW60,000.
  • Cancellation fee:
    From 90 days to 61 days before departures : KRW 40,000.
    From 60 days to 2 hours before departure: KRW 60,000.
  • Penalty will be waived if refund request made within 24 hours of purchase for wholly unused ticket(s). This policy applies to tickets purchased directly through the Greater Bay Airlines website, mobile app, or local agencies in Korea.

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service TypeChannelTicket Issuance OfficeOther Ticket Issuance Office
HKDUSDTHBJPYTWDKRWCNY
Bookings and Rebookings*Greater Bay Airlines’ Service Centre120*15605235051022600110
Passenger Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office3504518157050152067800320
Request for Ticket Receipt
(Eligible for Purchases Made Over 3 Months and Within 18 Months)***		Greater Bay Airlines’ Service Centre1001240020004101800090
Onboard certificate requestGreater Bay Airlines’ Service Centre1001240020004101800090

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 
*** Applicable only for passengers purchased tickets through Greater Bay Airlines official website or Customer Service Centre.

Contact Us

Rebooking and Cancellations

Expand allCollapse all

  • Fares, government taxes, surcharges, and fees are charged per passenger and per ticket.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rebooking and rerouting are not permitted.
  • The fare does not include baggage allowance.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • Passengers must use the ticket in the order of the listed itinerary; otherwise, the ticket will become invalid, and the fare for unused sector(s) will not be refunded.
  • Minimum and maximum stay for fares to/from Hong Kong, refer to below table: 

    Booking ClassMinimum StayMaximum Stay
    Y/B/H0 day12 months
    K/L/M/N0 day6 months
    V0 day3 months
    S0 day30 days
    Q2 days14 days
    O/X/T/E/U/A2days7 days

    *Rules may vary by fare class. Please refer to the fare rules on your ticket for the applicable terms and condition.

  • Tickets are only valid for the reserved flight(s) and date(s), which cannot be changed.
  • Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.
  • Changes with Rebooking fee KRW60,000 per passenger per flight segment.
  • No-show fee KRW60,000.
  • Cancellation fee:
    From 90 days to 61 days before departures : KRW 60,000.
    From 60 days to 2 hours before departure: KRW 60,000.
  • Penalty will be waived if refund request made within 24 hours of purchase for wholly unused ticket(s). This policy applies to tickets purchased directly through the Greater Bay Airlines website, mobile app, or local agencies in Korea.

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service TypeChannelTicket Issuance OfficeOther Ticket Issuance Office
HKDUSDTHBJPYTWDKRWCNY
Bookings and Rebookings*Greater Bay Airlines’ Service Centre120*15605235051022600110
Passenger Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office3504518157050152067800320
Request for Ticket Receipt
(Eligible for Purchases Made Over 3 Months and Within 18 Months)***		Greater Bay Airlines’ Service Centre1001240020004101800090
Onboard certificate requestGreater Bay Airlines’ Service Centre1001240020004101800090

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 
*** Applicable only for passengers purchased tickets through Greater Bay Airlines official website or Customer Service Centre.

Contact Us